FREQUENTLY ASKED QUESTIONS
EMAIL US YOUR QUESTIONS
HOW IS TC-ACADEMY DIFFERENT FROM OTHER AGENCIES OR FLIGHT SCHOOL PROVIDERS?
TC-ACADEMY differentiates itself by representing you as the customer. Your interests are our primary focus and the support is based on your needs.
CAN I BE GUARANTEED AN AIRLINE INTERVIEW AND CAREER IF I WERE TO TAKE SPECIFIC COURSES WITH TC-ACADEMY?
The intent of the programs and courses are to assist in developing you as a candidate to realise your potential to be the best version of yourself at the time of a job appplication. We can only advise on your viability for the options available and do not represent employers in any way or form.
HOW DOES TC-ACADEMY CUSTOMIZE TRAINING SERVICES FOR MY NEEDS?
We use a holistic method of screening and assessments via Aviation Psychologists and current Aviation professionals to ascertain the focus areas for your training development.
HOW MUCH ARE YOUR COURSES AND HOW DOES THAT COMPARE TO A SELF MANAGED PROGRAM?
The courses are competitively priced as blended training programs matched against similar industry offered courses. This ensures that your training is monitored and tracked by experienced instructors saving you unnecessary and repetitive training events that equates to increased time wasted and costs incurred.
WHAT OTHER VALUE ADDED SERVICES ARE INCLUDED IN YOUR PROGRAMS?
A common complaint from candidates embarking on overseas flight training is on contract deviations and delays. This is in addition to the lack of understanding on the conditions of the contracts. Despite online info and forums available, many candidates still fall prey to unscrupulous flight training organistions and suffer the costs and delayed training with not much reprieve in a foreign jurisdiction. TC-ACADEMY works closely with our training partners to ensure that candidates understand the contracts and have an avenue through TC-Academy to resolve any legal issues that may arise.
WHAT SORT OF PAYMENT AND REFUND POLICY DOES TC-ACADEMY HAVE?
Our refund policies can be found in the legal section of the website. However it can also be drafted into your training contracts based on individual circumstances agreed by both parties. Refund policies may differ between individual vendors and programs offered.